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    The MARC Group of Companies comprises MARC Ratings, MARC Solutions, MARC Data and MARC Learning.

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Personal Data Protection Act 2010 Notice 

Collection, Recording, Storage and Retention of Personal Information

The Personal Data Protection Act 2010 (“the Act”) is an Act that is passed by the Malaysian government to regulate the processing of personal data in a commercial transaction. To comply with the Act, MARC Group (“we” or “us” or “our”) are required to manage the personal data that we collect from you.

Acknowledgement and Consent

By communicating with us, using our services, purchasing products or services from us or by virtue of your engagement with us, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by us as described in this Notice.

We shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with us, by continuing to use our services, purchasing products from us or by your continued engagement with us following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.

The purposes for which your personal data may be used are, but not limited to:-

  • Internal record keeping
  • To provide services to you
  • To improve our products and services
  • To assess your job application
  • To administer your participation in any programme / training related to the public organized by us
  • To conduct internal activities
  • compliance with laws, regulations, guidelines, codes and statutory requirements;
  • To send you festive messages, promotional message and special offers based on your privacy preferences
  • To better understand your needs as our client
  • For security and fraud prevention purposes
  • For the purposes of marketing 
  • Billing information (including your payment card information)
  • For the purposes of our corporate exercises
  • To send you event invitations based on selective events
  • For the purposes of inclusion in media engagements and / or any relevant or related events
  • For the purposes of printed and on-line publications 

(collectively, “the Purposes”) Your personal data will be collected from various on-line forms available during your visits to MARC’s website, existing guest lists, business cards, guest books and / or any events organised by us and / or any of the Group (as hereinafter defined). 

You may be required to supply us with your name, company’s name, address, country, telephone numbers, fax numbers and email address. 

If you fail to supply us with such personal data, we may not be able to process and/or disclose your personal data for any of the above Purposes. 

Please be informed that your personal data may be disclosed, disseminated and/or transferred to companies within the MARC Group (including the holding company, subsidiaries), whether present or future (collectively, “the Group”) or to any third party organizations or persons for the purpose of fulfilling our obligations to you in respect of the Purposes and all such other purposes that are related to the Purposes and also in providing integrated services, maintaining and storing records. 

To this end, we are committed in ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. It is your obligation to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or the Group and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated. 

You may at any time after the submission of your personal data to us, submit your request for access to your personal data by submitting such request to us at the address stated below in the event: 

  1. you require access to and/or wish to make corrections to your personal data subject to compliance of such request for access or correction not being refused under the provisions of the Act and/or existing laws;
  2. you wish to enquire about your personal data; and 
  3. you are no longer agreeable to us retaining, holding or storing your personal data. However, please note that this may result in us not being able to properly perform or discharge our obligations to you.

Strategic Communications Department

Malaysian Rating Corporation Berhad

19-07, Level 19, Q Sentral, 

2A Jalan Stesen Sentral 2, 

50470 Kuala Lumpur Sentral, Malaysia.

cc@marc.com.my 

Any personal data retained by us shall be destroyed and/or deleted from our records and system in accordance with our retention policy in the event such data is no longer required for the said Purposes.

We trust that you will consent to the processing of your personal data and that you declare that you have read, understood and accepted the statements and terms herein.

Links to Third-Party Websites

Links to other sites may be provided on the MARC Group’s website for your convenience and information. These sites may have their own privacy statement and the MARC Group does not control, recommend or endorse these sites and the MARC Group will not be held responsible for these sites and their contents. As such, the MARC Group encourages you to read the privacy policies and terms of usage of these sites prior to accessing these sites.

Secured Personal Information

We protect personal information that we process with appropriate technical and organizational

measures designed to provide a level of security appropriate to the risk of processing your personal information. We will notify you about any security incident involving your personal information through email, correspondence, telephone, or other means, as required by applicable law. If you think your data is the subject of a security incident and we have not notified you, or if you are concerned about the security of your data, please contact our dedicated security team at mis@marc.com.my.

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